I'll state my recent experience working on remote projects.
I worked as a CSR for a company named Zdigitizing, an apparel industry, my role included, inbound sales, customer dealing on live chat, emails, calls, on different channels that were all centralized by using freshdesk ticketing ERP & CRM and generating Invoices through woo-commerce (WordPress), they utilized stripe payment.
The company and customers were US based so all the communications required were in English.
Currently I'm working as research analyst for Silverlight a UK based consultancy agency, this position requires me to recruit and arrange meetings between senior executives for virtual meetings for consultation services, I've to communicate with seniors, executives, directors of various enterprises/organizations covering all verticals from all around the world, through e-mail, LinkedIn, and over the call and convince them to join the projects, close a deal with them by offering a set compensations for projects.
I've worked with Oracle based ERPs, vertical ERPs, freshwork and zoho CRM, hubspot, harvest CRM, google calendar, arranging meetings with clients with google meets, zoho meetings, Microsoft teams, bulk emailing, using outlook and MS word mailing tools, Gmass, marketing, research marketing, LinkedIn sales manager, and am experienced in recruitment as well. I'm fully confident dealing with any ERP or CRM. I'm fully confident in speaking and making deals with senior officials.
I've no issue utilizing MS word, outlook, Excel, Canva and PowerPoint, or any other relevant program I'm required to use.
From 2018 To: 2021Virtual Assistant Data Entry Presentations Lead Generation Other
2. Digital Marketing
From 2018 To: 2020Content Marketing E-Commerce Marketing Email Marketing SEO Surveys
77%, Graduated 2014