Description

I'll state my recent experience working on remote projects. 
I worked as a CSR for a company named Zdigitizing, an apparel industry, my role included, inbound sales, customer dealing on live chat, emails, calls, on different channels that were all centralized by using freshdesk ticketing ERP & CRM and generating Invoices through woo-commerce (WordPress), they utilized stripe payment. 
The company and customers were US based so all the communications required were in English.
Currently I'm working as research analyst for Silverlight a UK based consultancy agency, this position requires me to recruit and arrange meetings between senior executives for virtual meetings for consultation services, I've to communicate with seniors, executives, directors of various enterprises/organizations covering all verticals from all around the world, through e-mail, LinkedIn, and over the call and convince them to join the projects, close a deal with them by offering a set compensations for projects. 
I've worked with Oracle based ERPs, vertical ERPs, freshwork and zoho CRM, hubspot, harvest CRM, google calendar, arranging meetings with clients with google meets, zoho meetings, Microsoft teams, bulk emailing, using outlook and MS word mailing tools, Gmass, marketing, research marketing, LinkedIn sales manager, and am experienced in recruitment as well. I'm fully confident dealing with any ERP or CRM. I'm fully confident in speaking and making deals with senior officials. 
I've no issue utilizing MS word, outlook, Excel, Canva and PowerPoint, or any other relevant program I'm required to use.


Languages

english expert


Field of Expertise

1. Business

From 2018 To: 2021

Virtual Assistant Data Entry Presentations Lead Generation Other

2. Digital Marketing

From 2018 To: 2020

Content Marketing E-Commerce Marketing Email Marketing SEO Surveys

Other Skills
Microsoft word Outlook Calendar management Negotiations Sales Linkedin Sales Navigator Bulk emailing Data base management Customer service Live chat Woo-commerce Invoicing WordPress managing
Education
Bahauddin Zakariya University

77%, Graduated 2014


Certification

HTML5, CSS3 and JAVASCRIPT (2020) Responsive web design (2020) Meteor (2020) Graphic design (2020) Freelancing (2020)

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