Savvy provides a virtual platform for the purchase of freelance services sold by vetted, premium freelancers. A failure by you to provide information requested by us may mean that We are unable to provide some or all of our services to you.
Savvy collects personal information when you register with and use Savvy. This may include, but is not limited to, your name, address, phone number, contact details, birth date, gender, credit card and account details, occupation, interests, and application details for verification services. You also have the option of providing a photo or video to be associated with your Savvy user ID. If your personal details change, it is your responsibility to update your Savvy account with those changes, so that our records remain accurate and up to date.
You are not anonymous to us when you log into the Site or post any content (including gigs, tasks, bids, request for custom quotes, comments or feedback) on the Site or any associated forum. To enable us to improve our existing services and to create new service features, Savvy may collect, and share with other users and service providers on Savvy, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site, your feedback rating, the jobs you post, the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.
Your user ID and all the material that you post is visible to other Savvy users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. Savvy does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the Site.
Savvy may also receive and record information from your internet browser and computer, including IP addresses, cookies (see section 2 below), software and hardware attributes and your page requests.
In addition to data collected from your submissions, we may also collect data on your internet behavior from Facebook, other social media sites, and other services.
Savvy may use the information collected by it to perform the following objectives, including (but not limited to):
Your contact information may also be used for marketing, accounting, invoicing and billing purposes, by third party service providers to Savvy, and to respond to any inquiry you make, in some cases information we collect is transferred overseas. When you contact Savvy, We may keep a record of the communication(s) between you and Savvy to help resolve any issues you might have. If other user(s) of the Site already have your user ID (or other information identifying you), and you have chosen to upload a photo or other personal information to your Savvy account, we may show those user(s) that personal information.
In certain circumstances we will use your email address to administer our User Agreement (for example, we may notify you of a breach of the User Agreement or an infringement of Copyright laws).
If we collect, use or disclose any information from you that is not personal information, but is sensitive information, then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.
If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which is for your convenience and can save you time each time you re- visit the Site, by accessing your information when you sign-in to Savvy.
You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Savvy’s services), or to indicate when a cookie is being set by Savvy, Savvy’s services may not work as intended. While you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain features of Savvy.
Your account is protected by a password that is in your control to set and change as you like for your privacy and security. We will take all reasonable steps to protect information that we hold about you from unauthorized access, use, and disclosure. However, we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We have added SSL certification and taken all reasonable efforts to protect your sensitive information however we cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You send your personal information to us at your own risk.You are entirely responsible for maintaining the security of your passwords and/or account information.
Marketing is a major aspect of our business. When you register on the Site you may get various emails and SMS about our latest services, news, and special offers, and those of our valued affiliate service providers ("Marketing Material"), via your Savvy account, personal e-mail address, or telephone. If you conclude a transaction on the Site, you may also receive Marketing Material from Savvy and our valued affiliate service providers.
Savvy uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Marketing Savvy and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Savvy website. For our promotional emails, you can opt-out of our emails anytime by simply clicking on to the unsubscribe button beneath the email that you have received.Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Savvy reserves the right to send you account-related and administrative messages that you may not opt-out of. If you do wish to cease all communications to you from Savvy, you must close your Savvy account.
We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:
We are legally permitted or required to deny you access to, and/ or to retain, the information; or you make request(s) that are unreasonably repetitive, require Savvy to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.If you wish to access the personal information We hold about you, or to delete your Savvy account, you should contact us through our ‘Contact Us’ form.
We need to prevent information in our systems from being accidentally deleted or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.